Terms of service
Welcome to Joule of Joy! By using our website or placing an order, you agree to the following terms:
🛒 Orders
All orders are subject to acceptance and availability. Joule of Joy reserves the right to cancel or refuse any order if we suspect fraudulent activity or misuse.
💳 Payment
We accept secure payments through our online checkout. By placing an order, you agree that all payment information provided is accurate and authorized by you.
📦 Shipping
Processing time is 1–3 business days. Delivery typically takes 3–5 business days within the U.S. Once shipped, Joule of Joy is not responsible for delays, lost packages, or delivery errors caused by the shipping carrier.
🔁 Refunds & Returns
All sales are final. We do not offer refunds, returns, or exchanges. If your item arrives damaged or defective, please contact us within 48 hours of delivery at jouleofjoy@gmail.com with photos.
⚠️ Product Use
Some jewelry may contain metals that can cause skin sensitivity. Customers are responsible for reviewing product details before purchasing. Joule of Joy is not responsible for allergic reactions, improper use, or damage from normal wear and tear.
🔐 Privacy
Your personal information is used only to process your order and is never sold or shared. See our Privacy Policy for full details.
⚖️ Liability
Joule of Joy is not liable for any damages, losses, or injuries resulting from the use of our products or website.
🛠️ Changes to Terms
We may update these Terms & Conditions at any time. Please review this page periodically for updates.
✉️ Contact Us
If you have any questions, feel free to contact us at jouleofjoy@gmail.com.